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Remote Video Monitoring Services: Respond While It Happens

A recording shows what happened. Live monitoring helps your team respond while it happens.At SAIA, technology in place of guard posts held guard spend at its 2012 level through 2021, and the savings funded more layers. Preferred partner rates. Buyer side first.

By Jim McDonald. Updated 25 October 2026.

Security 360. Our promise to you.

Our goal is to give security leaders half their day back* and their work-life balance.

Buyer side first. Transparent, line-by-line pricing. When the numbers support it, savings can help fund more layers.

Jim McDonald, President and CEO of MTC Group
Jim McDonaldPresident & CEO, MTC GroupMore than fourteen years wearing a badge. Thirteen more holding the budget.
Your day todayThree jobs. One paycheck. No work-life balance.
VettingCall-offsClaimsVendor emailsBoard deck3 AM call
Your dayWith the 360
Supported by Security 360 + AIStrategy. Budget. Your people.
Half the day.*Back to the security leader.Book a 30-Minute Strategy Call

* Giving security leaders half their day back is our goal, not a guaranteed result. Security 360 is included with every MTC product or service purchase, including consulting. We improve processes and use AI to assist with correspondence, reporting, follow-ups and executive briefings, where appropriate. Your team must participate. Consulting is scoped and billed separately.

Quick answer

What is remote video monitoring?

Remote video monitoring connects your cameras to a monitoring center that analyzes every feed 24/7. AI and rules set for your site drill down to what matters, a trained operator verifies what is real, and the response starts while the event is still happening.

1. DetectCameras with analytics spot a person or vehicle after hours.
2. FilterAI and your site rules screen out animals, weather and shadows.
3. VerifyA trained operator checks the live video and makes the final call.
4. RespondA voice on the site speaker first, then police or your team.

Live remote video monitoring vs. a guard post

An overnight guard watches one gate from one chair. Monitored cameras watch every approach at once, all night, and keep a video record for the claim or the police report.

Keep a person where someone has to respond. Let monitoring cover the hours a post only watches. The method is in my guide to reducing security guard costs.

Real-time video monitoring for multiple locations

I have placed monitoring business with long-standing partners for 13 years, so you get 24/7 monitoring of cameras and alarms at preferred partner rates.

Cameras you already ownMost IP cameras connect to 24/7 monitoring, so you keep what you paid for.
Mobile surveillance unitsSolar units with cameras, lights and a speaker for yards and sites with no power, in place in 48 hours in 48 states.Price a unit
Every site, one set of rulesEvery location reports to the same monitoring center, with one standard for what gets escalated.GSOC consulting

Freight on the road is watched the same way: an embedded GPS tracker in the load reports to a live operator. See cargo theft prevention.

Respond while it happens

A recording shows what happened. Live monitoring supports a response.

AI filters the alerts. A trained operator makes the call.

  • Live video
  • AI filtering
  • Trained operator

Remote video monitoring cost

Monitored mobile units are priced on the mobile surveillance page, before you talk to anybody. Monitoring for cameras you already own is quoted on the Strategy Call from your camera count and hours.

One point of contact, me, start to finish. Your team stays on its day job.

Proof

Flatguard budget at SAIA, 2012 to 2021
171SAIA terminals secured

At SAIA, technology in place of guard posts held the guard budget at its 2012 level across 171 terminals. At CEVA Logistics I built a $31M GSOC that watched every site from one room and paid back in approximately 24 months. Running many sites? See GSOC consulting. Need the cameras and gates built first? See our security systems integrator services.

Common questions

Remote video monitoring FAQs

What is live remote surveillance?

A trained operator watches your cameras in real time from a monitoring center, checks what the cameras detect, and responds while it is still happening.

Does remote video monitoring work with my existing cameras?

Most IP cameras can connect. I check yours on the Strategy Call before anything is bought.

What happens when someone is on site after hours?

The operator verifies it on live video and speaks through the site speaker. If the person does not leave, police or your contact are dispatched. Every event is logged with video.

What does remote video monitoring cost?

Monitored mobile units are priced on the mobile surveillance page, before you talk to anybody. Monitoring for cameras you already own is quoted on the Strategy Call from your camera count and hours.

Do we still need guards?

Where a person has to respond, yes. Monitoring replaces the post that only watches.

Where do we start?

One site. Bring the one that costs you the most to the Strategy Call. You leave with what it costs now, what changes, and when it pays back.

Who you are talking to

The record

More than fourteen years wearing a badge. Thirteen more holding the budget.

SAIA LTL Freight171 terminals. Budgets from $250K to $15M and up. Guard spend held at its 2012 level, savings redeployed into layers.
CEVA Logistics$70M budget, 30-person team, $31M GSOC delivered with ROI of approximately 24 months.
Crane Worldwide20,000 high-value shipments a month.

Included with your MTC purchase

Our goal is to give security leaders half their day back.

Security 360 is included with every MTC product or service purchase, including consulting. We improve processes and use AI assistance where appropriate. Client participation is essential.

See MTC Security 360 →

The MTC Group stack

One point of contact. One scope. One outcome.

Security 360 is included with every MTC product or service purchase, including consulting. Buyer side first, start to finish.

Start here

Bring me one site

The one that costs you the most. You get what it costs now, what changes, and when it pays back.

Interested in referring a business? Referral Program Coming Soon.

Jim McDonald, President & CEO, MTC Group
(346) 681-2555
info@mtcsecuritygroup.com
If booking or chat is down: jen@mtcsecuritygroup.com
5611 Hoover Street, Houston, TX 77092
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Also: GSOC consulting, remote video monitoring, 3PL security solutions, guard force optimization, reduce security guard costs, the C-suite security budget calculator.

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Thirty minutes.
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